Our Support Team

The OnCare Services Support team is here to make your business a success, and we are dedicated to making sure you get the most out of your services!

You can feel confident that we stand by our web-based child care management solutions and products. Whether you need assistance with using OnCare Office, help with online payments through Tuition Pay Direct or support with OnCare Web – our committed staff of professionals will ensure you are getting fast and reliable service.

Phone and email support are available 24 hours a day / 7 days a week.

Technical questions can be directed to:
support@oncareservices.com or call us at 866-921-4267.


Documentation and Guides

OnCare Office
Deployment Guide:
OnCare Office Latest
Release Notes:
OnCare Web Documentation Training Videos
OnCare Office Quick Start Guide Release 1.5.9 OnCare Web User Guide v1.3 Go to: www.youtube.com/oncareservices
Release 1.5.8
Release 1.5.7.1